Gluten-Free at Five Guys

Not a great experience. Asked if they had gluten free options and the girl stared at me weird and then said yeah they do. I asked if they could change gloves and keep food separate while preparing and they said yes but didn’t communicate it to the back people. They didn’t change gloves and they prepared the lettuce burger with a regular bun burger side by side. Didn’t feel confident in no cross contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

The usual celiac five guys experience. Staff is well trained and can do a lettuce wrapped bun. Fries in dedicated fryer. Obviosuly not as safe as a sit down restaurant especially if busy but I had no issues.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I love Five Guys! No, they don't have a GF bun but the burger in a lettuce wrap is so delicious that I don't miss the bun at all. They have a separate grill for the buns so the burgers will not have CC and as long as you let them know you have celiac or are intolerant they will change gloves and take precautions. They also have a dedicated fryer so the fries are safe too! Yummm!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Fryers are gluten free

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Separate fryer for fries. Very careful when preparing a burger and putting it in a bowl. No GF buns. Tell them you have an allergy. They will change gloves. Eaten here many times and have not been glutened

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

My first visit here so I asked a few questions: they do have a dedicated fryer, they do have separate grill areas to cook buns and to cook meat, and they will change gloves to make your burger. I told them I had a “gluten allergy” asked for a burger “bunless” (as written on the menu) and he asked if I’d like it in a lettuce wrap instead, and I said yes. This Five Guys is very small and you can see every part of the cooking and wrapping process. When I went to wait for my food I mentioned my gluten allergy to the cook too. He prepared my lettuce wrap in a different part of the counter, and then after handling some buns for another order, promptly changed his gloves to wrap my burger. It was nice to be able to stand there and communicate with him and be able to watch. Fries were great, love to see a dedicated fryer!

It seemed like there could be potential for cross contamination with a lot of toppings so I just stuck with cheese. Heads up that they use peanut oil in the fryer and have loose peanuts to eat while you’re waiting so this is a no go for anyone with peanut allergies!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Burgers and buns grilled on separate grills. Nothing to fry but French fries, so those are also safe. A manager followed our GF order the entire way, and all employees acknowledged that there was an allergy order.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Five guys is one of my go-to’s when it comes to fast food. They only cook fries on the frier so they’re not cross contaminated. I get a burger on a lettuce wrap and haven’t had any cross contamination issues! I would recommend not ordering sauce (like ketchup/mayo) because it’s contaminated from being spread on buns. They have sauce packets available instead

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

The cashier was very kind, and pointed out how the fries were in their own dedicated fryers and far away from the grill where they toast bread. They also had containers where you can make a bowl. I put beef, mushrooms and green peppers with ketchup in mine and fries. Taste was good, and measures were pretty good. Could there be CC? Possibly, but pretty good for a chain in the south.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

You can get any burger in a bowl or in a lettuce wrap. There fries are naturally gluten free and the only thing fried in the fryer.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Are there last night. Took my allergy seriously. The cashier (who I think was also the manager) made sure the cooks knew to change gloves. He even moved my foil bowl to the fry table until the patty was ready. He knew what celiac disease was and how to keep me safe. Very impressed! Eat here with ease.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

They were extra careful when k mentioned celiac. Gloves changed, new area to make my lettuce wrap burger and it came flagged. Only fries go in fryer

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

Other Characteristics

• Good for dairy-free

As of 5/9/24…. Currently under construction but usually these are great places to go (get a lettuce wrap or bowl and tell them you have an “allergy” and they will be careful and change gloves). They only fry fries so they are safe. Hope they are back soon!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The only thing they fry are potatoes No seasonings on meats, dedicated side for the meat versus the buns No GF bun but they do offer lettuce wrap, and a bowl option No sauce or additives on grilled vegetables. Only cross-contamination I saw was when building the hamburgers. But very willing to change gloves.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I had fries, delicious fries, no problems afterwards. Allergene information at counter! Most is gf when you leave the buns out.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Went here before leaving on a trip. BIG MISTAKE! The lady at the register had a blank stare as we tried to explain to her my Celiac/severe gluten allergy. She spoke to the cook in Spanish. He nodded and said ok, no gluten. Within 10 minutes of eating I could tell I had been glutened. Made my trip miserable but it was my fault. I should have not eaten it. I’m new to this and am still naive to believe people will understand.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Apparently it’s gluten free and have plenty of options

Safety Feature Ratings

• Dedicated gluten-free fryer

Love!!!! My go to for lettuce wrapped burger and fries! Never had CC.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

We stopped they took goo care to ensure my wife buger was cook gluten free in a bowl. Fries are always good.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering
• Offers outdoor seating

Always great! One of my favorite places to get fries!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I had a good experience here. They were quick to share with me how they prepare burgers without cross contamination risk. I was able to double check that their fries and fryers were GF. They have only a couple menu items that actually have gluten, so risk is minimal as long as they are careful with the bun. I think they have a GF bun, but I just got it wrapped in lettuce and it was delicious. I will be back here again.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Def do not follow cross contamination up to par for celiacs. Watched the guy make my kids gluten burger and go right into the French fry pile and touch with his hands into the cup. Also felt like I was a bother when asking about gluten free options (they have a lettuce wrap or burger bowl for options).

Safety Feature Ratings

• Dedicated gluten-free fryer

It was great- dedicated fryer

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Cleaner than the average Five Guys. Cashier used my order to train staff on how to properly avoid cross contamination. Bowl or lettuce wrap only (no GF bun). Fryers are always gluten free.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout

I appreciate that they always ask if my lettuce wrapped order is an allergy. Fries are the only thing in the fryer, so no worries about cross contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I’ve gone three times in two months and it’s been great every time. I tell them “allergy warning, I have celiac’s”. I order mine on lettuce (they do a really great job at wrapping the burger in lettuce), with everything on it. I then inform them that my spouse would like a normal bacon burger on a bun. The staff has always reassured me and I hear them tell each other “allergy!” while cooking. They’ve always put my burger in a different bag marked “***ALLERGY***” and there was a red sticker on the tin foil of my burger.

If you’ve never been to a Five Guys, they have a very limited menu of just burgers (bacon, cheese, or plain) in three sizes, French fries (plain or Cajun), and milkshakes.

The only gluten items on the menu are the buns and malt. The chocolate shakes do not automatically come malted, so there’s never been a worry for me there.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good with other allergies

I only get the fries here. They are amazing

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The staff is very knowledgeable and will note down “Allergy” if you mention it for the lettuce wrap or bowl option. I’ve visited several times and haven’t gotten glutened. Fries are safe too

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Big fan of Five Guys because they have a gluten free fryer (they don't make any fried items with gluten) and their fries are deliciously fresh. I've been asked if I had any food allergies here before I could declare my celiac and I feel good about their kitchen handling. Burgers are gluten free as a lettuce wrap, a little drippy here but worth it. Great food!

It says there hasn't been a review in two years so I'm updating this one 4/15/24! Still haven't gotten cross contaminated here through the years! Grab a burger!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

When I asked for a lettuce wrap burger they immediately asked if I had a gluten allergy, I could even hear them talking about allergy while preparing the food. Dedicated fry fryer too!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I have severe celiac disease. I’ve eaten here multiple times and have never had a reaction. I always get the Bacon Cheeseburger with the lettuce wrap (since there’s no GF bun option) and an order of fries and they’re both DELICIOUS! As far as I know, the fries are the only thing fried in the fryers since there’s no other fried menu item offered; they’re fried in peanut oil though if anyone has a peanut allergy too.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I’m glad others seem to have had a good experience but I had quite the opposite.

Upon ordering, the guy at the cash register was less than caring about my situation and told me “we always change our gloves.” When I ask was the protocols were. I tried to advocate for myself.

Then, I watched the cook and she did change her gloves and then immediately touched a bun and then my lettuce wrap. I knew instantly that this was not a safe place for me.

After all that, they put the one burger we ordered with a bun (for my non-gf husband) into the fries- like seriously? I’ve never had that happen ever. Always a dedicated fry bag.

The current staff is NOT allergy/celiac knowledgable and I would not recommend going here.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

There was only partial knowledge here of allergy procedures. Cashier knew somewhat but had to walk cook through process to avoid cross contamination. Probably wouldn’t trust here all the time.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Always so good! Just wish they had gf buns:)

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Safe for me, wish they had gf buns but the lettuce wrap is good. Will change gloves when you ask.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They are very knowledgeable and take all precautions needed. They will change their gloves for you. Was never into a lettuce wrapped burger until now. Haven’t tried the fries yet but would love to do so.

Update, I had the fries and they were delicious!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

As of this review, the only items that go in the fryer are fresh cut potatoes (fries), so those are safe. Hamburger patties are quality, no filler beef. I either choose a lettuce wrap or just the patties, as they do not offer gf buns, which is ok with me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Always get burger in a bowl (mention it’s for an allergy, even though it’s celiac disease) and the fries are safe since they only fry fries there. 👍

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

We’ve eaten here multiple times and my daughter has never had any symptoms. We inform them of the gluten allergy at the register. Plain burger or on lettuce available as gf option, fries are great

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Bacon Burger wrapped in lettuce (have dairy intolerance too)

Frech fries

Mentioned allergy to GF they used a different pan and new gloves

No syntoms afterwards, Five Guys is my go to for burgers eat here at lease once a month

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good with other allergies
• Offers delivery
• Offers online ordering
• Offers outdoor seating

Am gluten intolerant their burger without bun just lettuce wrap is amazing and gluten Free

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

One of the best burgers I have had in a while. Dedicated fryer, staff made mine fresh and changed gloves and announced allergy coming through! No bun but great lettuce wrap!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent