Are there last night. Took my allergy seriously. The cashier (who I think was also the manager) made sure the cooks knew to change gloves. He even moved my foil bowl to the fry table until the patty was ready. He knew what celiac disease was and how to keep me safe. Very impressed! Eat here with ease.
— Very
One of the best burgers I have had in a while. Dedicated fryer, staff made mine fresh and changed gloves and announced allergy coming through! No bun but great lettuce wrap!
— Very
— No gluten-free information on the menu
— Some
— Excellent
We had dinner there with no complications. The manager went to the grill and helped prepare the gf burger specifically asking all staff to change gloves. Did not get condiments on burger but they can give you packets. We asked for the gf meal to be bagged separately. No problem. They were really nice to work with us. No bun but you can take a gf bun with you.
— Very
— Some
— Excellent
I have celiac disease so I am always super cautious about where I eat out. I have to been to several 5 Guys before and I haven’t had any problems and this one was no different. No bun but I am fine with that. You tell them when you are ordering you have celiac or you are gf and they change their gloves and are very careful with your food
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Went to Five Guys in Pigeon Forge. Not Celiac friendly at all. Could not answer questions to my satisfaction-so we decided not to eat there!
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Poor
We eat here regularly and they are always awesome. They verbally communicate to the whole line about an allergy and always bag everything separately.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
I always look for a five guys when I travel because they are always super good about changing gloved and only working with your food. This one by far was the nicest and cleanest I've been too. Highly recommend. Staff was very knowledgeable and nice.
— Very
— Most/All
— Excellent
I had a cheeseburger with the lettuce wrap and the Cajun fries. Both were delicious, and I did not get sick after eating them! I felt as though they were very cautious with my order and even packaged it separately from my husband's non-GF food. I was very impressed!
Yes
My husband has celiac disease and when we ordered they immediately notified the staff that he had it. One cook said they'd handle our order, we watched her change her gloves and take every precaution not to cross contaminate. I would definitely recommend 5 guys. They take celiac serious. My husband didn't get sick at all.
Yes
Always, always amazing...so careful, you can see them prepare everything. They are my go-to place!
Yes
The staff said they routinely get customers with celiac disease and they know what to do regarding changing gloves, etc. The burgers can be served without a bun in a bowl or lettuce wrap and the fries are safe because they don’t cook anything but fries in the fryer. We ate there twice during our week in Pigeon Forge and had no problems.
Yes
It is gluten free, but the meat is SO thin that it's not worth it. Good place if you only want French fries.
Fries and burgers were gluten free. However, the toppings were highly processed and the fries were really greasy. This might be in some people's liking but I am a health nut and frankly, prefer all organic foods.
they didn't even know what gluten free was. no gluten free buns or fries
90% of the time we have no problems but we do have to explain and watch. They have laid the lettuce to wrap the burgers on the prep area where there were bread crumbs. Dedicated fryer and it's one of only 2 places in the area that have a dedicated fryer. Expensive though when you have a teenage boy who wants 2 cheeseburgers and fries!
Yes
great service with knowledgeable staff. Dedicated fryers.
Yes
Staff was very careful not to contaminate food. Fries cooked separately from burgers.
Yes
Staff didn't have a clue about gluten free!!! They were also rude when you questioned them about it!
No
Meat and buns cooked on different grills. Fries are gluten free and staff was very knowledgable about celiac. Great food too!
Yes
My mom and I (both celiac) at at this restaurant on our way to and from the UP. Both times the staff was very careful about our allergies, making sure to change gloves and keeping who worked on our food to a limited number to avoid cross contamination. We are both very sensitive and had no issues.
— Very
— Some
— Good
Went here today. Ordered little cheeseburger in lettuce. Told them we have a gluten allergy and they provided a separate bag and used new gloves to prepare the burger.
— Very
— No gluten-free information on the menu
— Some
— Good
Great place & celiac safe!
— Very
— Most/All
— Excellent
— Very
— Most/All
— Excellent
Delicious cheeseburger bowl and fries.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent