I’ve had mixed experiences here, they’re great about grabbing ingredients from under the counter to avoid cc, but the last steps are iffy. The pizza got very close to the others in the oven and was used maneuvered by the same spatula. It sits on its own mat, but the chance of cc is still close. Once it’s out of the oven, I would request for a change of gloves, a clean slicer, and for the staff to slice the pizza in a designated area.
— Somewhat
— Most/All
— Excellent
They are amazing! Always careful.
— Very
— Some
— Excellent
— Somewhat
— Most/All
— Excellent
First time trying Blaze pizza and we had an EXCELLENT experience! Zack took care of us and was awesome, he took our orders and made the food in the back with fresh ingredients. Food was brought out and cooked on gf mats on one side of the oven. Then with a change of gloves put in boxes and cut with a new slicer. I did ask that the parchment not be put in the box since it was on the counter and cc, was not a problem. Overall great service. Zack went above and beyond!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
They always do glove changes for my two celiac kids. One has a dairy allergy too and they have never gotten sick!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Typically staff will comply with a glove change and use separate utensils and ingredients from below, but I've had a couple of instances where I've communicated my intolerance and staff have looked me in the face and asked "Is it ok if I don't actually accommodate" or "do you actually need this"? Needless to say, I got sick. More recently even when they followed protocol I still got glutenated.
— Not very
— Gluten-free items are marked on the main menu
— Most/All
— Good
Good experience here - person who took order made the person who made my GF crust pizza change gloves, and they used a special mat under the pizza in the oven. But of course he had the usual “we cannot guarantee …” disclaimer. No GF dessert options though.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Don’t trust this place!!!! SO MUCH CROSS CONTAMINATION it’s a nightmare. And if you tell them it’s an allergy: prepare for a staff temper tantrum. Unreal. I threw my pizza away rather than risk getting sick.
— Not at all
— Not Much/None
— Poor
Pizza was great however, cross contamination has me nervous. I saw the employee handling regular dough hand the gal that was going to make my GF pizza the black liner. I called it out and asked to please have a glove change with a new liner. They did it with no questions asked. Gal got sauce from a different area. All seemed great. Then the employee that got my pizza out of the oven placed my pizza down. When he moved it the black liner wasn't completely covering the table where part of my pizza was placed. Unfortunately, I will be the next test subject of possible cross contamination at Blaze Pizza.
— Somewhat
— Some
— Excellent