They offer a Gluten free option but sadly there's a high risk of cross contamination. There are very few employees that care enough to acknowledge your celiac concerns and use ingredients separate from the front counter. I've been to this location twice and the 2nd time was the awful experience that made me stop going.
— Not at all
— Not Much/None
Heather, one of the supervisors, handled my order personally. she also ensured that the staff took extra care to change gloves, get fresh bins of toppings , and carefully cook and cut the pizza. I didn’t get sick. Huge plus.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
They always do glove changes for my two celiac kids. One has a dairy allergy too and they have never gotten sick!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Typically staff will comply with a glove change and use separate utensils and ingredients from below, but I've had a couple of instances where I've communicated my intolerance and staff have looked me in the face and asked "Is it ok if I don't actually accommodate" or "do you actually need this"? Needless to say, I got sick. More recently even when they followed protocol I still got glutenated.
— Not very
— Gluten-free items are marked on the main menu
— Most/All
— Good
Good experience here - person who took order made the person who made my GF crust pizza change gloves, and they used a special mat under the pizza in the oven. But of course he had the usual “we cannot guarantee …” disclaimer. No GF dessert options though.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Don’t trust this place!!!! SO MUCH CROSS CONTAMINATION it’s a nightmare. And if you tell them it’s an allergy: prepare for a staff temper tantrum. Unreal. I threw my pizza away rather than risk getting sick.
— Not at all
— Not Much/None
— Poor
Pizza was great however, cross contamination has me nervous. I saw the employee handling regular dough hand the gal that was going to make my GF pizza the black liner. I called it out and asked to please have a glove change with a new liner. They did it with no questions asked. Gal got sauce from a different area. All seemed great. Then the employee that got my pizza out of the oven placed my pizza down. When he moved it the black liner wasn't completely covering the table where part of my pizza was placed. Unfortunately, I will be the next test subject of possible cross contamination at Blaze Pizza.
— Somewhat
— Some
— Excellent