Wahaca

4 recent ratings
$$$ • Mexican Restaurant
Reported to have a gluten-free menu
Safety Rating
4 ratings

As rated by the community

119 Waterloo Rd
South Bank, London SE1 8UL, UK

Most Recent Reviews


Celiac

Overall Rating

Review


Food was standard Mexican chain restaurant - ok and reasonably priced. Once I identified myself as celiac, a manager came over to take my order and explain the precautions that would be taken. There is a separate GF menu that (unusually) is divided into two - food suitable for celiacs and food suitable for those with a gluten intolerance. There is not a dedicated fryer and so and fried foods were in they latter category. It was clear the restaurant took gluten seriously and I felt safe eating there.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
Updated 8 months ago read full review

Symptomatic Celiac

Overall Rating

Review


We are here the other day and there were 0 problems.

The food was amazing and the staff was super nice!

They knew about celiac and they cook gluten-free food separately. They do cook some things in a shared frier but it is said in the menu really clearly which ones they are and that there may be cross-contamination on those ones. So there is no need to worry about cross-contamination with the other food!

Totally recommend going here because the food was the best. (It was a bit spicy but not a lot) 5/5

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
Updated 10 months ago read full review

Celiac

Overall Rating

Review


Had a separate menu and only the manager could take my order.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have dedicated kitchen space
  • Allergen List
  • Gluten-Free Menu

Categories

  • Dinner
  • Kid Friendly
  • Lunch
  • Mexican
  • Restaurant

Photos


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More Reviews


Celiac

Overall Rating

Review


They were very thorough and careful regarding allergies/celiac. They had a full gluten free menu and labeled my order as allergy. Very safe and comforting!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Separate gluten free menu, they take it seriously. Eaten here many times without any problems

Celiac friendly?

Yes

Updated 4 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Separate gluten free menu including tortilla chips. Staff was knowledgeable and willing to ask the chef if they didn’t know. Delicious food!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Symptomatic Celiac

Overall Rating

Review


I visited this location twice on holiday in December and once this week and all experiences have been great! The menu is well labeled and even notes which items that are fried in a cross contaminated fryer. The manager takes the order and checks it before going to the table to ensure that proper allergy protocols have been used, they told me if it doesn’t have an allergy flag DO NOT eat it. This time I ordered the Pork Tacos and the Beef Gringa tacos, both were outstanding and would recommend to anyone who dines here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Celiac

Overall Rating

Review


I loved eating here! The manager sat me, and when I asked for a gluten free menu he immediately asked if it was allergy or preference. Everything I ate came out with an allergy tag, and he said that managers are the only ones allowed to handle allergy marked food. I had pico and tortilla chips (which I was assured were safe), he clarified the modifications he was making to make sure my food was safe, and the menu even clarified the difference between celiac and preference safe food. Definitely stop by at Paddington!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Went for lunch. Met the standards of the chain which is very focused on gluten allergies. GF isn’t marked on the main menu but there is a dedicated sub-menu showing the GF options and the risk of contamination options (mostly deep fried options). Employees take allergies very (almost too) seriously. The available food appears to be exactly the same as non-GF, only marked. Really enjoyed it here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Asymptomatic Celiac

Overall Rating

Review


I had a great experience eating here. I told the server I was celiac. He brought a gluten free menu and had the manager come and specifically help me with my order. The food was tasty and marked with a flag that said “Allergy”.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info