I've had great experiences at this location of Shake Shack. They have a gluten-free bun, and they will activate an allergy protocol to prepare your burger. I make sure to order at the register with a real person at the counter (not one of the self checkout computers at the entrance) so I can explain what I need and ask questions. They have been very helpful and knowledgeable.
The fryer is shared, so I haven't gotten fries. And the Shacksauce has both spices and natural flavors, with no indication of gluten-free or not, so I skip that and just use ketchup. They have an allergen list online, so I double check that to be sure.
I loved Shake Shack before diagnosis, and it's delightful to still get to enjoy it!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.
So good!
— Very
— Some
— Good
Gluten allergy stickers were used but didn’t amount to much, girlfriend got glutened and became very unwell on a cross-Atlantic flight. We were told there was a separate fryer for fries but suspect there was not…
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
I ordered at the kiosk. It wouldn’t read the chips on any of my credit or debit cards. I tried the card that pays by tapping. Still didn’t work. I tried to flag down one of the multiple workers standing around in the back to no avail. I walked out hungry.
— Not at all
— Not Much/None
No gluten free buns but they do a lettuce wrap.
— Some
— Excellent
Very sensitive to cross contamination and have never had issues here! Wish I could eat the fries (no dedicated fryer) but the burgers are solid.
— Somewhat
— Some
— Excellent