The only place I’ve found in this airport that seems to have any allergy protocol. Washed hands and glove change for the order, lots of communication about the order. Just a plain hamburger with lettuce but not bad.
— Somewhat
I believe it was Kevin number 489703 who waited on me and was wonderful. He assured me he would make my meal —lettuce wrapped burger with fries and a strawberry shake totally gluten-free. He was reassuring and very sensitive to my concerns of being a sensitive celiac. Cross contamination issues are serious and would get very sick if I was glutened. Just want to say, if you are celiac, have a gluten allergy, you can go to Shake shack at sky Harbor, and be assured of having a gluten-free meal It is rare to find a place at an airport that provides and accommodates serious allergy prone travelers. Thank you Kevin and crew for keeping me healthy and making us celiacs a tasty burgers, fries and strawberry shake
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
When I asked if they had a gluten free menu, they told me no, but they could give me a burger in a lettuce wrap. She asked if it was for a gluten allergy (which I know celiac isn't really an allergy, but I just said yes)when I said yes she called to the back that a gluten allergy order was coming back. When I asked if the shakes were gf, she asked someone. They went to the back, came back and said yes.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.
So good!
— Very
— Some
— Good
Gluten allergy stickers were used but didn’t amount to much, girlfriend got glutened and became very unwell on a cross-Atlantic flight. We were told there was a separate fryer for fries but suspect there was not…
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
I ordered at the kiosk. It wouldn’t read the chips on any of my credit or debit cards. I tried the card that pays by tapping. Still didn’t work. I tried to flag down one of the multiple workers standing around in the back to no avail. I walked out hungry.
— Not at all
— Not Much/None
No gluten free buns but they do a lettuce wrap.
— Some
— Excellent
Very sensitive to cross contamination and have never had issues here! Wish I could eat the fries (no dedicated fryer) but the burgers are solid.
— Somewhat
— Some
— Excellent