Casual, GF buns or burger wrapped in lettuce. Fryer is not gluten free.
— Somewhat
— Some
— Excellent
We went in and I first asked about fries. The host said they were cooked in a dedicated fryer but contained soy (made me nervous since soy is not wheat/gluten). The person taking our order clarified that they are NOT in a dedicated fryer. We ordered a cheeseburger on a gf bun and had no reaction. My daughter enjoyed her burger and we left with full bellies!
— Somewhat
— No gluten-free information on the menu
— Some
— Good
Staff knew about gluten free and asked if it was a preference or allergy. To me that meant they were going to handle my order differently.
Gluten Free bun was dry, but show me a gluten free bun that's not LOL.
Fries are cooked in vegetable oil which is a no no for me due to cross contamination with winter wheat usually grown in the same fields as soy beans.
No problems after eating there.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.
Went straight to the counter to ask questions, the girl seemed unsure, but the manager came right over. We went over the options together and my son had a cheeseburger on a GF bun and some soft serve vanilla straight from the machine at the back. The manager actually prepared my son’s food himself to make sure it was done properly, and to put me at ease, and it was on its own tray. A little disappointed they don’t have a dedicated fryer, but not surprised with the breaded chicken items on the menu. Great service, though.
Yes
Very knowledgeable about allergies. They changed their gloves prior to making our food without is asking. Great food. Highly recommend.
Yes
So good!
— Very
— Some
— Good
Gluten allergy stickers were used but didn’t amount to much, girlfriend got glutened and became very unwell on a cross-Atlantic flight. We were told there was a separate fryer for fries but suspect there was not…
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
I ordered at the kiosk. It wouldn’t read the chips on any of my credit or debit cards. I tried the card that pays by tapping. Still didn’t work. I tried to flag down one of the multiple workers standing around in the back to no avail. I walked out hungry.
— Not at all
— Not Much/None
No gluten free buns but they do a lettuce wrap.
— Some
— Excellent
Very sensitive to cross contamination and have never had issues here! Wish I could eat the fries (no dedicated fryer) but the burgers are solid.
— Somewhat
— Some
— Excellent