Got pretty sick after :(
— Not very
— Not Much
— Good
My daughter (13, celiac) ordered a burger with a gf bun here tonight and got very sick afterwards. The server assured her that it would be cooked separately and prepared safely.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Poor
Burger was alright. Despite me informing the cashier it is an allergy, they toasted the bun. Avoid the fries, they are in the same frier as the breaded chicken.
No
Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.
I typically have great experiences with Shake Shack and even this location.
However, today, I had the worse experience I’ve EVER had at amy food establishment. I wouldn’t recommend that anyone with celiacs come to this location. The staff clearly doesn’t understand allergies or the severity thereof.
There was gluten on my burger. When I asked them to remake it with proper precautions they diminished and ridiculed me. Maybe I’ve been lucky as a celiac but I’m usually approach with concern and questions about my allergy. Today I was approach with blatant disrespect, annoyance and honestly bullying. I will not be going to this location again and I hope that other celiacs take this as a warning.
No
Gluten free buns were pretty good, such good food
Go bunless? That's your big gluten free option? A burger needs a bun.
Just had a cheeseburger and a shake, afraid to try the fries, but didn't get sick. Usually I'm pretty sensitive.
Good burgers. Good with limiting the possibilities of cross contamination.
So good!
— Very
— Some
— Good
Gluten allergy stickers were used but didn’t amount to much, girlfriend got glutened and became very unwell on a cross-Atlantic flight. We were told there was a separate fryer for fries but suspect there was not…
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
I ordered at the kiosk. It wouldn’t read the chips on any of my credit or debit cards. I tried the card that pays by tapping. Still didn’t work. I tried to flag down one of the multiple workers standing around in the back to no avail. I walked out hungry.
— Not at all
— Not Much/None
No gluten free buns but they do a lettuce wrap.
— Some
— Excellent
Very sensitive to cross contamination and have never had issues here! Wish I could eat the fries (no dedicated fryer) but the burgers are solid.
— Somewhat
— Some
— Excellent