Shake Shack
2 ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Burgers, Ice Cream
Warning
This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.
Safety Rating
2 ratings
As rated by the community
2120 Fashion Center Blvd
New Castle, DE 19702
Most Recent Reviews
Review
Person taking orders was knowledgeable on safe handling practices for gluten free. She assured me that staff changes gloves and the order would come out in a separate bag. They have GF burger buns. Fryer is used for more than just fries so could be cross contamination. When the employee brought the order out from the back, she made sure to tell me which bag was gluten free and proactively told me that all precautions were taken and gloves were changed. I was very pleased with the experience. My Celiac daughter said it was the best burger she’s had in a long time!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Shake shack was very helpful and had lots of options for someone who is both gluten and dairy free. Their gluten free buns were good. They also had gluten free fries but I’m not sure if they were made in a separate fryer. Definitely recommend.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Notes
Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.
Photos
Reviews of this Chain
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
Gluten allergy stickers were used but didn’t amount to much, girlfriend got glutened and became very unwell on a cross-Atlantic flight. We were told there was a separate fryer for fries but suspect there was not…
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
I ordered at the kiosk. It wouldn’t read the chips on any of my credit or debit cards. I tried the card that pays by tapping. Still didn’t work. I tried to flag down one of the multiple workers standing around in the back to no avail. I walked out hungry.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
How much of the menu is available gluten-free?
— Not Much/None
Review
No gluten free buns but they do a lettuce wrap.
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Very sensitive to cross contamination and have never had issues here! Wish I could eat the fries (no dedicated fryer) but the burgers are solid.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
More Info