Ate there on August 20 '22. Our server was not able to answer basic questions, so she was not trained on allergens. I had to press for every little thing i.e. Do your gluten free buns have a dedicated toaster; Are your fries cooked in a dedicated fryer; are condinen.ts scooped from a container and touch glutenous buns and dipped back in oe are they squirt bottles? She hesitated and only offered to go check when I didn't give up. She brought me the allergen binder which said I could have some sort of bbq Bourbon chicken, but on their website, it says that I cannot have the bourbon sauce - even their own menus can are conflicting. That's pretty bad. I would never eat there again. I ended up ordering a hamburger with an untoasted bun which fell apart as I was eating it. I also had the loaded baked potato which was decent.
— Not at all
— No gluten-free information on the menu
— Not Much
— Below Average
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
They are great! I go almost weekly. I first went for the burgers w a yummy gf bun! Then discovered they have pasta and a beautiful salad bar! Staff are great! Them & their computer system is knowledgable to gf! Just no gf fryer :(
Yes
Unfortunately, four times out of five I have gone to any Ruby Tuesdays the staff always bring my food with gluten . The staff is NOT TRAINED for food allergies ! I have spoke with management about the fact " if your restaurant provides GF and other allergen menus, then everyone needs to be aware".
I went last week. They were great and made sure my food was safe for me. I stayed away from the salad bar but my steak was awesome as were my veggies and baked potato.
— Somewhat
— Some
— Good
Stopped in here after traveling all day. Had tasty food and great service. No reaction. Also, appreciated they fed my kid for free on Tuesday night.
— Very
— Good
No GF menu, items not marked, and waitress unfamiliar. Ordered a GF bun which I was happy they had as an option. When it came out it looked exactly like the one my husband had on his burger and I asked the waitress them to confirm it was GF. i called her back over and asked if she was certain it was the GF bun, as I had asked when she brought it out, to confirm and she immediately said yes. I explained it looked the exact same as my husband’s. She said she’d go back and confirm. Came back out and said there’s a separate GF bun and they forget to put the burger on that bun. They remade it and it was good but I was almost gluten’d despite my request for confirmation when she brought out food originally.
— No gluten-free information on the menu
Wait person said there was a process to flag orders as GF when they went into kitchen. Ordered deconstructed kabob...steak and veggies grilled without the stick. No problems. Restaurant itself looked like it needs a cosmetic refresh. My gluten eating partner ate regular fish and chips and they came out nice and hot and were fine.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Good
Local chain restaurant, has a good burger and gluten free bun that I get all the time and never had a reaction to. There isn’t a dedicated fryer so I get the steamed broccoli as a side.
— Somewhat
— Not Much
— Average