Red Robin

While I would normally give them 5 stars because I've eaten there so often, in the last year lately it's seemed a little risky and the last two visits were the last straw for me. My visit last week I was given a regular full gluten bun and was told it was gluten free as it was placed in front of me. Thankfully I already knew what their gf buns look like or else I would have started eating it. They fixed me a new one which the manager brought out and all was well. Today, I went back bc it was a team lunch and it's really the only place I can eat out, my food was brought out with all of the other food on the same platter, and when I questioned one of the managers I was assured he was 99% sure it should be fine. In the end I didn't feel comfortable eating it (that 1% you know) and only ate a small portion. They tried to make it right by not charging me which I appreciated. I will say this location does try, however there have been too many close calls for me and I just can't risk eating here any longer. There are several staff and managers who take great care in regard to celiac customers, but they need to fully educate everyone or have some kind of alert to management for oversight of gf food prep.

Told the staff my daughter had a gluten “allergy” and they took it very seriously. Nima tested the kids cheeseburger on a gf bun and French fries, which are fired in a gf fryer. Passed with flying colors!

They don't have a separate menu, instead you get an iPad and choose the allergen you need to avoid. I chose "gluten" and it listed safe menu items and regular menu items that need to be altered. For example, I chose a chicken sandwich, no bun, and sweet potato fries. Lots of options and they have a dedicated fryer! Just ask!

Celiac friendly?

Yes

Celiac friendly?

Yes

Excellent experience. Everyone was great about making sure we were not cross contaminated. We used to go to the RR location across town because it's closer but they have messed up on our fries twice now so coming to this RR is well work driving further.

My husband has celiac and thoroughly enjoyed his GF burger and GF French fries!!!! And he did not get sick, thank you we will be back again!

Very knowledgeable staff, took extra care in making sure there was no cross contamination (they have a new special fryer just for gluten free items). Full gluten free menu. A+++++ experience!

Their buns are very good. You need to watch them closely on food preparation, they don't really understand food allergies and cross contamination.

Really good gluten free bun, just be sure it's not toasted or it will be to dry. Manager has always come out to deliver my gf burger separately. Nice!

Really good lunch ! I got the cheeseburger with a gluten free bun and allergy fries, with are fried in a separate fryer. Definitely recommend and the food was delicious, my waitress was very nice and knowledgeable of celiac’s disease.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good vegetarian options

when i mentioned i had celiac disease our waitress mentioned that she did too!! i was nervous coming here but that eased my anxiety. she helped me figure out the online interactive allergy menu, and made sure my fries all came from the gf fryer. they offer gluten free buns but i just got a lettuce wrap. fry sauce is not gluten free which was sad but she brought me mayo and ketchup. food came out marked with a purple pin- waitress mentioned they have purple pins, purple gloves, and purple knives and equipment to remind them while prepping food! burgers are made on the same grill but she stated they clean the grill well when things are ordered gf. i had no issues afterwords!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I’ve been here multiple times and their burgers are always amazing. I haven’t had a better burger, and I have been trying to make a burger like Red Robin for years, and have never made it so good. Would highly recommend the reds double, they have separate fryers and gluten free buns.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for brunch
• Good for dinner
• Good for kids
• Good for lunch
• Good selection of healthy options
• Offers delivery

Good food. I didn't get sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Staff very knowledgeable. Dedicated GF fryer, so was able to order fries! GF items come out marked. Super fast service. Everything was delicious.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent