Outback is the worst. They try to gluten me EVERY single time I go at any location I have tried. It happend two or three times at this specific location. They completly ruined a special event for me. They couldnt even get my salad right. I waited over an hour to eat anything while the rest of my group had both bread and appetizers and I still didn't even have a salad. I was in tears by the time it was over since it was supposed to be my special day and I was so hungry. After the last time I am done. I order off the gluten free menu. I tell the server I have a gluten allergy and my reactions are severe hoping they will take it seriously. I even ask them to please personally let the kitchen know I can't have any gluten and to please please please not put any bread on my plate. Server always responds absolutely I will make sure I tell them myself. I always order the shrimp off the gluten free menu. EVERY. SINGLE. TIME. my shrimp still comes out sitting on top of a slice of bread in the middle of my plate and by the time they remake my order everyone else has finished eating while I sit there starving. Never have they offered me money back for my trouble. This is not just at one location. I've tried several in different cities with the same experience each time.
— Not at all
— Separate gluten-free menu
Ordered a salad prepared gluten free but later experienced symptoms when my food is cross contaminated.
Outback is our go-to when we want a safe meal with no surprises. This was one more location we enjoyed with no concerns. Kudos to Outback for providing consistency when it is needed.
Yes
For a chain restaurant they are great. Up front about the possibility of cross contamination. But they are very careful. They have a gluten free menu,you just have to ask. And if it is on there menu and it can be made gluten free with just a few changes, they'll make it for you
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
Loved the Steak and Sides, they have a GF menu and are very aware of allergies. Solid selection of gf options including a dessert that I look forward to trying next time
— Somewhat
— Some
— Excellent
I had the chili and the mashed potatoes because I wasn’t really feeling a steak that day. Gluten free menu is available but with somewhat limited choices if you don’t feel like having steak.
— Somewhat
— Some
— Below Average
Horrible, will not go back
Had a GF menu but half the things on the menu were no longer available. Had to repeat gf salad order twice and it was still brought out wrong. Waiter could have cared less.
— Not at all
— Separate gluten-free menu
— Not Much/None
— Poor
I ordered the gluten free Shrimp and Steak combo. it's only GF when the shrimp are not placed on a piece of toast.
My dinner arrived with the Shrimp on toast. I asked to check if the toast was GF. The server returned with a small plate stating the toast contained gluten and offered to remove the piece of toast or the shrimp and toast.
I explained that they had to remake the meal which they did.
Therefore, beware when eating here. The staff is not properly trained!!
— Not at all
— Separate gluten-free menu
— Some
— Good