Outback Steakhouse

We felt confident after reading reviews on this restaurant. However, we found the staff jokey and not very knowledgeable. They have a gf menu and we ordered off it, talking at length with the kind waiter. I discovered a crouton in the ceaser salad with a mouthful of it chewed in my mouth. After spitting it out, rinsing my mouth, and confirming all our food needed to be gf, we ate. The food was absolutely delicious and flavourful. And we left with cautious optimism. And then, I did not get sick at all! This experience reminded us that we cannot be confident anywhere. We always have to remind and restate that our food (every dish) has to be prepared and served gluten free. Overall, good experience (just a little scary). Long story short- Outback Steakhouse is great place to eat gf. And, you have to stress what gf is and remind staff to attach “severe allergy” to the order going into the kitchen. Everytime and every restaurant!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They have a gluten free menu and a gluten free grill!!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

When trying to find a safe location in this area, I asked about kitchen practices. They have a second grill for allergies. The owner or manager (I can’t exactly remember) has a family member who also has Celiac Disease so they were trying to educate their staff about Celiac Disease.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good with other allergies
• Offers delivery
• Offers online ordering

The server and manager were great! I was well taken care of and had plenty of options. I ordered the Alice Springs Chicken, mashed potatoes, and side salad with no croutons. Everything was prepared well and I had no issues.

I was very impressed with the manager! I told our server that I am gluten free when I ordered. The manager came to our table to let us know that the kitchen staff would change gloves, aprons, and wipe down everything before preparing my food. His daughter has celiac, so he understands! We had a fantastic experience at this Outback.

Celiac friendly?

Yes

A very extensive gluten free menu with a lot of great choices. I enjoyed my meal and was very delighted to see a gluten free dessert. I would recommend trying it. At least walk in and look at the menu.

Celiac friendly?

Yes

Long story short, very rude host to start bad experience with, then after being seated I was told they discontinued the gluten free menu a week ago and the waiter told me that he needed to know if we were staying or leaving so we would not be wasting his time. The whole experience was terrible. I went out of my way to go to this Outback because I thought they had the GF menu. And really, I could have got past that, it was the rudeness of both the host and the waiter. But, if you are looking for the GF menu, don't bother..I wouldn't want you to be wasting their employee's precious time.

Celiac friendly?

No

Outback in Charleston changed owners and the new owner has a child with celiac, so he understands and takes gluten free very seriously. We have had several delicious meals here! Would highly recommend!

Got immediately sick after eating here. I haven't had any success eating out since I was diagnosed with celiac disease. I guess its too risky when your own two hands aren't preparing the food. I'm sure kitchen staff aren't fully aware of cross contamination.

For a chain restaurant they are great. Up front about the possibility of cross contamination. But they are very careful. They have a gluten free menu,you just have to ask. And if it is on there menu and it can be made gluten free with just a few changes, they'll make it for you

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Loved the Steak and Sides, they have a GF menu and are very aware of allergies. Solid selection of gf options including a dessert that I look forward to trying next time

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I had the chili and the mashed potatoes because I wasn’t really feeling a steak that day. Gluten free menu is available but with somewhat limited choices if you don’t feel like having steak.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Horrible, will not go back

Had a GF menu but half the things on the menu were no longer available. Had to repeat gf salad order twice and it was still brought out wrong. Waiter could have cared less.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I ordered the gluten free Shrimp and Steak combo. it's only GF when the shrimp are not placed on a piece of toast.

My dinner arrived with the Shrimp on toast. I asked to check if the toast was GF. The server returned with a small plate stating the toast contained gluten and offered to remove the piece of toast or the shrimp and toast.

I explained that they had to remake the meal which they did.

Therefore, beware when eating here. The staff is not properly trained!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout