Jersey Mike's Subs

3 recent ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Sandwiches

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

73 S. State Street
Orem, UT 84058

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


So I have a severe gluten allergy where I can't even touch it otherwise I break out in rashes or if I invest it then I have severe bowel problems so I'm very careful about it. Well I wanted to try Jersey mikes because I heard they had a gluten free sub which I was really excited about because no other sandwich restaurants have gluten free options so I came here with my mom and told them I had s gluten allergy and they told us their protocol, how they're supposed to wash their hands and change their gloves and wipe everything down and change utensils. I also asked to get it toasted and they let me know about the grill but that they could wipe it off for me so they did exactly that they cleaned it thoroughly and did everything they told me they would do. They were very nice and understanding about it and took the time to clean so I wouldn't be cross contaminated. The sandwich was delicious I will definitely come here more often!! I highly recommend it as long as you tell them you have an allergy or intolerance to it!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Updated 3 weeks ago read full review

Hashimoto's

Overall Rating

Review


I have been to other Jersey Mike’s locations where they had a separate prep area including separate toppings (tomatoes, lettuce, onions, etc.) but this location only uses the back slicer and proceeded to use all of the same veggie bins that sit right in front of the regular prep area where there are tons of crumbs. One of the employees had just made a regular sandwich and threw back some of the lettuce into the bin. They put your sandwich on a separate tray so the bread doesn’t get contaminated but they are not safe with the toppings.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


There sandwiches are awesome! My celiac son loves eating here. You can watch them prepare the sandwiches to make sure there isn't any CC. We've eaten here 10+ times and have never had a problem.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers online ordering
Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Dairy-Free Friendly
  • Deli
  • Dinner
  • Fast Food
  • Healthy
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Takeout
  • Vegetarian Friendly

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More Reviews


Celiac

Overall Rating

Review


I asked what precautions they take. He said they have a separate slicer in the back but they use all of the ingredients like tomatoes, onions, and lettuce from the same prep area as the gluten bread. That area was covered in bread ends and crumbs. No way this place is safe to eat.

Updated 4 years ago read full review

Overall Rating

Review


They are not careful with cross contamination. Will not come back again !!

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Great place for a sandwich, they are so careful and knowledgable. Just ask them to hollow out some of the bread, it's a little thick.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


The guy making my sandwich started making a wrap part way through on the grill, I had the girl at the check out make sure he changed his gloves again since he was about to finish my sandwich, he did it but definitely had a scowl on his face. It seemed like the other staff was knowledgeable but I would just make sure when you go to double check and watch. The lehi location seemed a lot better about being safe with gluten free. On the grill they use same utensils and area for the gluten bread just FYI.

Updated 5 years ago read full review

Gluten Intolerant

Overall Rating

Review


They change gloves and prepare sandwich in separate area. They bring it out on a tray to put your toppings on in front of you. I’ve never had an issue. My favorite is the Cali club

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


I ordered my sandwich on Udis gluten free sandwich roll. Staff was great they changed their gloves and made my food in a separate prep area. The sandwich was huge and so so yummy! And more importantly I didn’t get sick! I will defiantly be going back.

Celiac friendly?

Yes

Updated 6 years ago read full review

Reviews of this Chain

Overall Rating

Review


Ate here twice on vacation via DoorDash and didn’t get sick. My sub was labeled Gluten free

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Gluten free bread for all subs

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
Symptomatic Celiac

Overall Rating

Review


Great service! They offered to change their gloves and cleaned up all the services :) the sandwich was super yummy!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


They are very understanding at this store when you say you are gluten free. Much better than the other Jersey Mike’s in the area.

They clean down the slicer, the counter, the utensils, etc to ensure no cross-contamination and their sandwiches are the best. My family loves going there and I love that I can actually eat something “normal”!

They now even have GF snickerdoodle cookies that are AMAZING!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They prepared my sandwich off to one side and used mayo from a squirt jar vs. using a contaminated knife. Enjoyed my sandwich and felt like a normal person. Worth the wait for sure.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info