So I have a severe gluten allergy where I can't even touch it otherwise I break out in rashes or if I invest it then I have severe bowel problems so I'm very careful about it. Well I wanted to try Jersey mikes because I heard they had a gluten free sub which I was really excited about because no other sandwich restaurants have gluten free options so I came here with my mom and told them I had s gluten allergy and they told us their protocol, how they're supposed to wash their hands and change their gloves and wipe everything down and change utensils. I also asked to get it toasted and they let me know about the grill but that they could wipe it off for me so they did exactly that they cleaned it thoroughly and did everything they told me they would do. They were very nice and understanding about it and took the time to clean so I wouldn't be cross contaminated. The sandwich was delicious I will definitely come here more often!! I highly recommend it as long as you tell them you have an allergy or intolerance to it!
— Somewhat
— Some
— Excellent
I have been to other Jersey Mike’s locations where they had a separate prep area including separate toppings (tomatoes, lettuce, onions, etc.) but this location only uses the back slicer and proceeded to use all of the same veggie bins that sit right in front of the regular prep area where there are tons of crumbs. One of the employees had just made a regular sandwich and threw back some of the lettuce into the bin. They put your sandwich on a separate tray so the bread doesn’t get contaminated but they are not safe with the toppings.
— Not at all
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
There sandwiches are awesome! My celiac son loves eating here. You can watch them prepare the sandwiches to make sure there isn't any CC. We've eaten here 10+ times and have never had a problem.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
I asked what precautions they take. He said they have a separate slicer in the back but they use all of the ingredients like tomatoes, onions, and lettuce from the same prep area as the gluten bread. That area was covered in bread ends and crumbs. No way this place is safe to eat.
They are not careful with cross contamination. Will not come back again !!
Great place for a sandwich, they are so careful and knowledgable. Just ask them to hollow out some of the bread, it's a little thick.
Yes
The guy making my sandwich started making a wrap part way through on the grill, I had the girl at the check out make sure he changed his gloves again since he was about to finish my sandwich, he did it but definitely had a scowl on his face. It seemed like the other staff was knowledgeable but I would just make sure when you go to double check and watch. The lehi location seemed a lot better about being safe with gluten free. On the grill they use same utensils and area for the gluten bread just FYI.
They change gloves and prepare sandwich in separate area. They bring it out on a tray to put your toppings on in front of you. I’ve never had an issue. My favorite is the Cali club
Yes
I ordered my sandwich on Udis gluten free sandwich roll. Staff was great they changed their gloves and made my food in a separate prep area. The sandwich was huge and so so yummy! And more importantly I didn’t get sick! I will defiantly be going back.
Yes
Ate here twice on vacation via DoorDash and didn’t get sick. My sub was labeled Gluten free
— Somewhat
— Most/All
— Excellent
Gluten free bread for all subs
— Somewhat
— Most/All
— Good
Great service! They offered to change their gloves and cleaned up all the services :) the sandwich was super yummy!
— Somewhat
— Some
— Excellent
They are very understanding at this store when you say you are gluten free. Much better than the other Jersey Mike’s in the area.
They clean down the slicer, the counter, the utensils, etc to ensure no cross-contamination and their sandwiches are the best. My family loves going there and I love that I can actually eat something “normal”!
They now even have GF snickerdoodle cookies that are AMAZING!
— Very
— Most/All
— Excellent
They prepared my sandwich off to one side and used mayo from a squirt jar vs. using a contaminated knife. Enjoyed my sandwich and felt like a normal person. Worth the wait for sure.
— Very
— Most/All
— Excellent