Five Guys
4 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries
Warning
This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.
Safety Rating
2 ratings
As rated by the community
112 RHL Boulevard
Charleston, WV 25309
Most Recent Reviews
Review
This Five Guys heats their buns on a separate surface from the meat, so there is no cross contact.
The only food item cooked in the fryer is French fries.
I had a very happy experience here with no symptoms.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Staff immediately yelled “GLUTEN ALLERGY!” to the kitchen when I ordered. Had a cheeseburger on a lettuce wrap & fries. I’ve never had a reaction to their fries — the staff changed their gloves and used a scooper for the fries, not their hands. And the only person who touched my burger did not handle any buns etc.
Review
Maybe ok with the lettuce wrapped burger. They changed gloves & were careful but I would recommend not eating the fries. They don’t fry anything but potatoes but they don’t change gloves between handling burgers & the fries. They build regular burgers & then grab handfuls of fries to drop in the fryer. I had a mild reaction.
Photos
More Reviews
Review
Buns are grilled on separate grill, gloves changed before prep and "Allergy Order" was announced after I let the cashier know.
Reviews of this Chain
Review
My mom and I (both celiac) at at this restaurant on our way to and from the UP. Both times the staff was very careful about our allergies, making sure to change gloves and keeping who worked on our food to a limited number to avoid cross contamination. We are both very sensitive and had no issues.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
Went here today. Ordered little cheeseburger in lettuce. Told them we have a gluten allergy and they provided a separate bag and used new gloves to prepare the burger.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
Great place & celiac safe!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Delicious cheeseburger bowl and fries.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
More Info