Okay let me start by saying I’ve been to chuy’s before at other locations but after this I will not be returning. When I asked for a gluten free options they gave me a menu which was great. It was quite limited (no meat, no rice, no sauce) but I went with it.
When my plate came the enchiladas I ordered had both rice and sauce on them which the gf menu said were NOT gf. I asked the waitress to double check and she reassured me it was okay.
I ended up sick and with gluten rash shortly after eating. I then talked to another friend who is Celiac and said she had issues at a separate location as well.
Upside- my friends who are not celiac said their food was great.
— Not at all
— Separate gluten-free menu
I felt so taken care of at this location. My waitress didn’t know a lot about the gluten free options so she got a manager to come by and chat with me. He explained all of options I had and even offered for the kitchen crew to clean their work station before cooking my enchiladas. The queso and Jalapeño ranch sauce are not gluten free, but the chips are. My enchilada meal was delicious!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
The waitress had the manager come out and talk to me about what they could offer GF. He did tell me that they did not have a dedicated fryer for the chips, but had some baked for me so that I could safely enjoy them too. He also brought out some fresh baked tortillas that were GF & delicious. He did a great job going over what was safe and was not. I felt safe eating here & will definitely be back again!
Yes
If you are vegetarian, there’s a few gf options like quesadillas, chips/guac, and veggie enchiladas. The meat is not gluten free! Their gluten free menu is definitely lacking. We went when the restaurant was super slow so they were able to accommodate for cross contamination.
— Somewhat
— Not Much
— Excellent
If you tell them you have an allergy, they will send a manager out and explain in detail what is safe. The manager will also bring out your food. They are amazing and so friendly about everything.
I usually get the southwest enchilada with boom boom and plain roasted chicken (the other chicken is marinated with gluten) and I’ve never been sick!!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Chips are gf but just need to be on the lookout for beer in the chicken.
— Somewhat
— Some
— Good
I had a great experience at Chuy’s with their awareness to Celiac disease and their ability to make sure everything was safe for me to eat. The General Manager, Bentley, was awesome and I would highly recommend requesting him to talk to when you go in!!
— Very
— No gluten-free information on the menu
— Some
— Excellent
I loved this place before Celiac diagnosis. I was told they marinate meat in beer. Not gf friendly! I brought my own chips and had guac. and hot sauce.
— No gluten-free information on the menu