Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
It's shocking people expect fast food workers to know what gluten is. Its your job as a celiac to tell them what you need to have or not have in your food. Look up online gf menus ahead of time so you know what to order. If you ate a wheat tortilla, you are just ignorant. No one has gf soft tortillas. These uneducated workers dont know what celiac is, only 1% of the population is diagnosed with it. All that being said, we look ahead of time, you get there and order a bowl (NO tortilla), and my son does not get sick. The low stars is only because the food is pretty bad, gf or not.
I told them to make it gluten free and told them what that meant. A couple hours later I threw up because it was s wheat tortilla. I do not recommend this place and not gluten free friendly.
No
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
I have never had a problem at other chipotles in the past but the people here had no idea what was going on. I told the girl I was gluten free and she just stared at me then asked if I wanted a flour tortilla....
Always good, lots of choices. Burrito bowl is a favorite.
The burrito bowls are always a safe bet.I have celiac and have not had any issues eating there.
— Very
— Most/All
— Excellent
😭🥰 I just had the best experience here! I felt a little anxious as it was the peak of lunch time, but the line was incredible! They took out the utensils, cleaned the bar, and were gracious. The food it delicious! I made sure to tell the manager how great her staff was. I’ll be back.
— Very
— Most/All
— Excellent
Stopped here for lunch while traveling through the area. I asked the first person to change their gloves. They didn’t understand, but another employee helped explain. I had to ask the next employee down the line let the first person continue to add the toppings. There was much confusion about this. I guess it was ok in the end because I didn’t get sick. But I wouldn’t recommend this location. The rice tasted different and they were completely out of ice. Warm soda topped off a pretty frustrating experience.
— Not at all
— Not Much
— Below Average
Of the local locations it’s the best. But still not great. They’ll take the precautions as needed. But, and fully understanding why, at lunch rush you’ll have to wait and they’ll be obviously upset. And the drive thru/ online order is always cross contaminated.
— Somewhat
— Some
— Good
Ordered online which might have been a mistake. They have the option to select and allergy and I was careful with my ordering and making notes, but still got sick.
— Not at all
— Some
— Poor