The change the spoons but how does that help? If the food already has cross contamination clean spoons won’t fix it. I enjoyed the food but paid the price of cross contamination.
— Not at all
— Not Much/None
— Excellent
They went care to make sure everything was gluten free from changing spoons to getting some food from the back
— Very
— Most/All
— Excellent
Solid Chipotle experience. Server immediately knew what to do when I said celiac. Washed hands. Hand sanitizer. New gloves. And then he asked me everything I was going to order and changed all the spoons at once. He got new lettuce and cheese from below (that’s the one they reach hands into- hands that have touched flour tortillas). This one is many in their chain of restaurants that keeps us trusting chipotle and choosing them no matter the city.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
The burrito bowls are always a safe bet.I have celiac and have not had any issues eating there.
— Very
— Most/All
— Excellent
😭🥰 I just had the best experience here! I felt a little anxious as it was the peak of lunch time, but the line was incredible! They took out the utensils, cleaned the bar, and were gracious. The food it delicious! I made sure to tell the manager how great her staff was. I’ll be back.
— Very
— Most/All
— Excellent
Stopped here for lunch while traveling through the area. I asked the first person to change their gloves. They didn’t understand, but another employee helped explain. I had to ask the next employee down the line let the first person continue to add the toppings. There was much confusion about this. I guess it was ok in the end because I didn’t get sick. But I wouldn’t recommend this location. The rice tasted different and they were completely out of ice. Warm soda topped off a pretty frustrating experience.
— Not at all
— Not Much
— Below Average
Of the local locations it’s the best. But still not great. They’ll take the precautions as needed. But, and fully understanding why, at lunch rush you’ll have to wait and they’ll be obviously upset. And the drive thru/ online order is always cross contaminated.
— Somewhat
— Some
— Good
Ordered online which might have been a mistake. They have the option to select and allergy and I was careful with my ordering and making notes, but still got sick.
— Not at all
— Some
— Poor