The Cheesecake Factory

I went here and ordered a gluten free burger and bun. The food came with a gluten bun. I sent it back as I noticed it wasn’t gluten free. I woke up sick as a dog for two days. If you’re sensitive don’t eat here. Even after the gluten free bun change I still got sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Daughter has celiacs and we’ve eaten here a handful of times without issue. She gets GF pasta with either Alfredo or butter and has been happy each time.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Ordered to go and got a burger on gf bun! Very good and filling!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Ridiculous that they have GF fries on the menu but do not serve them. Managers excuse was that they have 12.5 million dollar in French fry sales so they can't possibly provide extra space for us GF people even though it's on the menu. When I suggested that they take it off the menu, he had an excuse for that too- tried blaming it all on the server. My daughter has gotten her fries at another cheesecake factory- which is just as busy so the managers excuse is not valid- just too lazy to enforce is m thought.

Celiac friendly?

No

The food is average but this is a popular place with my friends and family so at least I can eat here. Fairly limited in options but I have had no issues. Make sure you tell them you have an allergy.

Celiac friendly?

Yes

This Cheesecake Factory doesn’t have a separate fryer for French fries. Idk about others. They fry fries in the same fryer as chicken fingers ect. They are labeled gf. If you’re gluten free & order fries, you’ll get cross contaminated.

I asked the server about the fryers. I learned my lesson from Applebee’s. They do the same thing. The server was new so got the manager. I tried to explain to the manager about fries being fried in a shared fryer are no longer gf & they’re making people sick so either take them off the menu or get a separate fryer.

I’m also going to call corporate.

Celiac friendly?

No

The food was ok. I didn't have a reaction. However, how do they not have gluten free cheesecake!?!

Celiac friendly?

No

I have eaten here for years and have never had a problem. Today I ordered the four cheese gluten free pasta and found a piece of gluten pasta in my bowl. The staff was very friendly and handled it well but it is NOT safe for those who are Celiac.

Celiac friendly?

No

Called ahead to ask about the gluten-free menu & was refused information. The person answering the phone insisted I come in to look at it in person instead. Well, I'm not making the drive if I don't have a clue what's safe. And, really, why is there wheat flour in most of the cheesecakes? I just don't trust Cheesecake Factory. So shady!

Celiac friendly?

No

Celiac friendly?

Yes

I wish I could give it less stars. Shared kitchen. They just don't get it.

Celiac friendly?

No

They just came out with a gluten free menu recently. It's a huge menu that's diverse with its options. My mom ordered the eggplant burger which came on a gluten free bun, she loved it! I ordered the pasta carbonara with gluten free pasta which was amazing as well. We ended the meal with their gluten free Godiva flour less chocolate cheesecake.

Not many gluten free meal options and only 3 cheesecake options. Definitely not the safest option but very good if you are willing to risk it.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Glutenized.. sick for days.

Although the waiter confirmed gluten free for my salad, it had to have been cross contaminated

I’ve been coming here frequently the last few months and I can say honestly if you’re super sensitive to gluten or allergic to it, I don’t recommend this location at all. I always make sure to tell my server I have a gluten allergy and it’s always hit or miss whether they take that seriously.

When they do, the food is amazing and they are super accommodating, giving me gluten free rolls instead of the free bread they usually serve and having my food prepared in the allergy section of the kitchen. A manager also took my order and verified with the chefs to make sure nothing would be a problem.

Unfortunately this level of care isn’t guaranteed and recently I’ve been getting really sick from the food, so I had to stop going altogether. It’s not worth the risk! The last time I went my food didn’t come with the allergy indicators they usually stick in it and I didn’t say anything because I thought the staff knew what they were doing. I got so violently sick after, I stayed up all night and had to call out of work the next day.

I feel bad complaining because the staff are usually so friendly and nice, but this really affected my health. I think people should know that they often make mistakes with the gluten free food, even with specifying an allergy :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

My daughter who has celiac told the waiter that she had a gluten allergy and would get very sick if he did not put the order in as gluten free. Waited over an hour for our food. The pasta she got looked gluten free but after 3 bites, she said it did not taste good. Within 15 minutes, she was sick in the bathroom. Told the waiter - did not seem to be concerned. Asked him to take the dish off of our bill and that did not seem to concern him either. Overall, do not eat here if you want gluten free food.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I let the server know I was gluten free - coeliac multiple times so she would get my order right and I confirmed with her again before my meals came out and she still gave me the gluten cheesecake instead of the gluten free one

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much