The Cheesecake Factory

My daughter who has celiac told the waiter that she had a gluten allergy and would get very sick if he did not put the order in as gluten free. Waited over an hour for our food. The pasta she got looked gluten free but after 3 bites, she said it did not taste good. Within 15 minutes, she was sick in the bathroom. Told the waiter - did not seem to be concerned. Asked him to take the dish off of our bill and that did not seem to concern him either. Overall, do not eat here if you want gluten free food.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I have Celiac and I called prior to dinner to make sure they had GF options. I talked to the server when ordering. Ate 1/3 plate of GF garlic chicken pasta and 1/2 of a slice of GF Godiva chocolate cheesecake and 15 min later, I was doubled over in pain. Was the only meal I had eaten yesterday. After a long night of being sick, I looked at the receipt and my husband and I were charged for a non-GF pasta and non-GF cheesecake. Thinking now, that despite having called in advance, speaking with the server and having them bring out my dish while stating that it was GF; it was not. Very sick and very frustrated. Do *NOT* eat here.

**Edit: I called this morning and spoke with a manager. She was very nice and very apologetic. Although it doesn’t make up for the effects of being glutened, she refunded my card the price of my meal.

** Edit #2: after multiple phone calls, I still have not received my refund..

Celiac friendly?

No

don't get the pasta here. they got it wrong the first time and then got it wrong the second time. The noodles we're not cooked through either time. They appolagized and made my order free. over all the service was slow and I will not go there again. I did not have cheesecake because I don't like it, but if you like cheese cake then maybe try it.

Celiac friendly?

Yes

menu is labeled, 2 cheesecakes also

I went here and explained I had celiac saying that it is a severe gluten allergy. The pasta came out and had ~10 non gluten free pasta… unfortunately didn’t notice till after I ate some

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I ordered the green salsa chicken enchiladas (they are made with corn tortillas), which came with a side of rice and beans. It was delicious!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Only had cheesecake but didn't get sick. Would recommend calling and asking questions

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

I have several allergies including gluten. I am not Coeliac but very sensitive to gluten so this is not a gluten- free kitchen. The waitress was knowledgeable and ensured my burger was prepared separately. She went through all the ingredients and advised accordingly. It was a real treat as I struggled during my holiday with my food allergies.

Anersha South Africa

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not many gluten free meal options and only 3 cheesecake options. Definitely not the safest option but very good if you are willing to risk it.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent