Review of Tommy Bahama

298 Beach Walk, Honolulu, HI 96815

Overall Rating

Review


Came here twice with celiac daughter. First time she got Yukon golden mash, simple salad, salmon, broccoli and crème brûlée. These were marked GF on menu and waitress seemed knowledgeable. Was a good experience. Second time we came and she ate GF fries and GF simple salad. Waiter told us that they could make the fish tacos gluten free with a lettuce wrap. They reassured us many times that everything was gluten-free that they were bringing our daughter, and that they even put it in as a gluten allergy. When the fish tacos came out, they were in tortillas. This was different from what we were told so we obviously were concerned that this was the wrong order. We said we had ordered gluten free tacos, and the manager came out. He reassured us that there was a miscommunication made and they would correct it. He was very defensive and when I said it was very disappointing and I would write a review to inform the celiac community of our experience he got very mad and said “don’t threaten me.” It was a very bad experience and caused a lot anxiety for us and our daughter with celiac disease. When they brought out the fish tacos with lettuce wraps, she did not want to eat them. It really ruined our dinner. We really wanted to give this place five stars but this experience was very disappointing and scary.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago

Symptomatic Celiac