The Counter

15 ratings
$$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers
Safety Rating
9 ratings

As rated by the community

2901 Ocean Park Blvd
Santa Monica, CA 90405

Most Recent Reviews


Celiac

Overall Rating

Review


They are so amazing with celiac disease. Just let them know. They avoid contamination. They have a dedicated fryer that's on all the time now. Easily the safest burger you'll have.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Updated 1 month ago read full review

Celiac

Overall Rating

Review


They have a dedicated GF fryer, but it’s often broken. When it does function, this is a solid spot, that takes Celiac seriously.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Overall Rating

Review


Good burgers, not great, but good. Absurdly overpriced. Burgers are expensive and fries cost extra.

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Takeout
  • Vegan Friendly

Photos


Custom made 1/3 lb bacon and cheddar burger on a GF bun.
Custom made chicken sandwich on a GF bun
Custom made burger with an egg.  This person was not GF so he ordered his burger on an English muffin.
Gluten-Free at The Counter
Gluten-Free at The Counter
Gluten-Free at The Counter
Casual atmosphere and GF safety. Good combo. Photo by Cg.
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


They're conscious of our plight. Great place to get GF burger and fries

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Fries and burger were very good. Did not get sick. Good experience.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Gluten free buns that don’t taste terrible and other options available. Very knowledgeable staff!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Delicious but I got super sick within an hour. The waiter didn’t seem to be paying a lot of attention, I shouldn’t have trusted. I’ll try again if I’m starving but I’d give them a thorough talking to and not trust unless I get full attention

Celiac friendly?

No

Updated 6 years ago read full review

Gluten Intolerant

Overall Rating

Review


The gourmet burgers were very delicious. They serve the burgers on GF buns and we shared a GF batch of fifty fifty fries. (Half shoe string fries and half sweet potato fries).

Celiac friendly?

Yes

Updated 6 years ago read full review

Gluten Sensitive

Overall Rating

Review


Fun place! Great energy and great food.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Yes their GF burger buns are quite delicious, and their shoestring fries are fresh and GF safe as well. Ask for their GF custom order sheet because many of the sauces on the Regular order sheet are not GF. The staff is knowledgeable and careful if notified that a client has a medical GF issue.

Updated 8 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Dedicated GF menu. Worked well for our son with celiac.

Updated 9 years ago read full review

Celiac

Overall Rating

Review


awesome place!! GF menu. GF buns. dedicated fry fryer. burger was fabulous.

Updated 9 years ago read full review

Overall Rating

Updated 10 years ago read full review

Overall Rating

Review


Great burger place with a GF menu, including GF hamburger buns!

Celiac friendly?

Yes

Updated 10 years ago read full review

Reviews of this Chain

Overall Rating

Review


Not good. I went there years ago and had no reaction, but recently I went and got an impossible burger on a gluten free bun with a side of fries. Initially, I wanted to get the vegan veggie burger because meat affects me so I asked if it was gluten free and the server went to check. When he came back he said “it has soy in it so it’s not gluten free” I was super confused and said soy didn’t have gluten and he responded “ok but it does though”. So that was off putting and I wasn’t warned the fries didn’t have a dedicated fryer which I should’ve asked but didn’t think to because I didn’t have a reaction the first time I went. Unfortunately, I ended up getting very sick. I would avoid this place if you have any allergies or celiacs because not only is the staff somewhat rude, but the food will probably give you a reaction.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Symptomatic Celiac

Overall Rating

Review


Fantastic fries!!! My Buffalo burger (with optional non-dairy cheese!) was phenomenal and my whole family was happy with our variety of gf and non-gf items.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Celiac

Overall Rating

Review


The organic bison burger was fantastic and the shoe string fries are the BEST anywhere! Irregular burgers are great too, but the bison burger is also organic. The gluten-free buns are delicious. They are so good about accommodating gluten allergy. Love the selection on the menu and all the toppings. Super clean food and taste the best. Service was great oh and they dropped their prices a lot so it's much more reasonably priced than it used to be. They have a full bar and the vibe is great. It's a keeper.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Numerous gluten free options. One of the best burgers I’ve ever had

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Always love being able to eat burgers at the counter! Super tasty! And with the bun!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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