Shake Shack

2 recent ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Burgers, Ice Cream

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

2008 India St
San Diego, CA 92101

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Casual, GF buns or burger wrapped in lettuce. Fryer is not gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Celiac

Overall Rating

Review


We went in and I first asked about fries. The host said they were cooked in a dedicated fryer but contained soy (made me nervous since soy is not wheat/gluten). The person taking our order clarified that they are NOT in a dedicated fryer. We ordered a cheeseburger on a gf bun and had no reaction. My daughter enjoyed her burger and we left with full bellies!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Gluten Intolerant

Overall Rating

Review


Staff knew about gluten free and asked if it was a preference or allergy. To me that meant they were going to handle my order differently.

Gluten Free bun was dry, but show me a gluten free bun that's not LOL.

Fries are cooked in vegetable oil which is a no no for me due to cross contamination with winter wheat usually grown in the same fields as soy beans.

No problems after eating there.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for takeout
Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Gluten-Free Menu
  • Ice Cream

Categories

  • Fast Food
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Takeout

Notes


Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.

Photos


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More Reviews


Celiac

Overall Rating

Review


Went straight to the counter to ask questions, the girl seemed unsure, but the manager came right over. We went over the options together and my son had a cheeseburger on a GF bun and some soft serve vanilla straight from the machine at the back. The manager actually prepared my son’s food himself to make sure it was done properly, and to put me at ease, and it was on its own tray. A little disappointed they don’t have a dedicated fryer, but not surprised with the breaded chicken items on the menu. Great service, though.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Very knowledgeable about allergies. They changed their gloves prior to making our food without is asking. Great food. Highly recommend.

Celiac friendly?

Yes

Updated 4 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


So good!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Gluten allergy stickers were used but didn’t amount to much, girlfriend got glutened and became very unwell on a cross-Atlantic flight. We were told there was a separate fryer for fries but suspect there was not…

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


I ordered at the kiosk. It wouldn’t read the chips on any of my credit or debit cards. I tried the card that pays by tapping. Still didn’t work. I tried to flag down one of the multiple workers standing around in the back to no avail. I walked out hungry.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

Overall Rating

Review


No gluten free buns but they do a lettuce wrap.

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Very sensitive to cross contamination and have never had issues here! Wish I could eat the fries (no dedicated fryer) but the burgers are solid.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info