Staff is impressively educated about Celiacs and food allergies.
Only one item was listed on the menu as gluten free, but when we asked our server about celiacs-friendly policy and options, she immediately responded in a well-informed manner. The kitchen has a dedicated allergy station, and all staff are required to frequently review procedures. Our server then consulted with the chef and manager to find out what other menu items were safe for me, before taking any orders. It was great to have 4 diverse adult meal options (with some substitutions). There are also options for the kids menu. I had the fish tacos and they were delicious.
The Rainforest Cafe staff was absolutely amazing, service was friendly and prompt, and I never had any cross-contamination symptoms.
— Very
— No gluten-free information on the menu
— Some
— Good
Cesar Salad arrived with croutons and returned. Other items brought to the table and when asked if GF, the waitress responded “they should be”. Miserable experience. We ended up not having a reaction, but we felt unsafe during the visit. Not recommended.
The chef came to the table and was sure the things I wanted they could do it without gluten & cross contamination! I ate the nachos they only change the tortilla chips to potatoe chips & they were delicious! And also de salmon with kale omg it was the best! I was very happy and I didn’t get sick!
— Very
— Not Much
— Excellent
Staff seemed knowledgeable. Only a couple of things are marked on the menu. It was nice that the staff knew what could be made gf. I had a burger and fries. They do have a gf bun and a dedicated fryer, which is nice. Expensive but good.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Awesome service, fantastic atmosphere, and I still unfortunately had a severe reaction before leaving the restaurant. They take it very seriously I truly think mine was a fluke.
— Not very
— Not Much
— Excellent
The chef came out and spoke with me about my dietary needs. I had the anaconda pasta and did not have a reaction.
— Very
— Not Much
— Excellent
The waitstaff was amazing and assured us there is a dedicated dryer for fries and chips. My kids are both celiac and extremely sensitive and didn’t have any issues. There’s also a pasta option, but we didn’t have it.
— Somewhat
— Some
— Average