HuHot

I've been coming to HuHut since I was diagnosed 8 years ago. And have always had amazing service, from getting food out of the kitchen to scraping the grill, the addition of dividers and separate spatulas.

Today 6/27/23 I was told that they couldn't pull my. Order out of the bins in the back or scrap the grill, use dividers etc. Per corporate... This has always been my go to restaurant and I always get safe. I was told that the heat on the grill is supposed to kill everything. I can tell you it does not. I got cross contaminated.

HuHut I'm very disappointed

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

The food is great. They clean the grill. They are understaffed like so many other places but provide great service.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They have some bowls they will give you to notify the cooks that you have an allergy. They thoroughly scrubbed the grill and blocked off with spatulas to be sure. I didn’t get sick! Be cautious as the waitress said all the sauces were gf and then brought me the allergy menu. Most sauces had wheat in them but not gluten.

Celiac friendly?

Yes

The staff was very knowledgeable and helpful. The waitress brought me special colored bowls in order to alert the chefs that I had an allergy. At the grill, they vigorously scrubbed a portion of it and placed spatulas around my food. Their nutritional information for their sauces are on their website. It was very good.

Celiac friendly?

Yes

The process was a little confusing at first but worked out great in the end. It would have been a 5 start but I had to wait awhile for service and the rest of my party eat without me. There was confusion about whether I ordered at the table but then I was told that I go to the line and someone would meet me and walk me through the fresh topping containers to avoid all cross contamination. They put me in line quickly at grill station and cleaned the grill super well. I was super impressed! Those guys work hard and did a great job cleaning it. I enjoyed my meal and had no issues or sickness. I would eat there again!

Celiac friendly?

Yes

Staff were very helpful when I told them I had Celiac disease. I was immediately given a menu with the food allergens of each ingredient, a yellow bowl which designated I had a food allergy, and personal assistance from the staff as I assembled my bowl. When I got to the grill, they thoroughly scrubbed the grill and checked with me to ensure I was comfortable with the cleanliness. The food was perfectly cooked and very tasty. I had no ill effects from contamination. I would recommend this restaurant to others with similar conditions.

Celiac friendly?

Yes

Super knowledgeable staff! Got all the food from the back, cleaned the grill exceptionally clean! Highly recommend

Celiac friendly?

Yes

You tell the grill staff you have an allergy and they completely clean the grill! Celiac Daughter and I have not had a reaction as long as grill is cleaned properly! Staff handles the food separate! Always a good place for our food allergy family!

Celiac friendly?

Yes

The staff were amazing!!! Everything was picked from the back for me. The grill was scrubbed, new utensils. They did everything they could to prepare a safe meal. Super understanding!

Celiac friendly?

Yes

Always willing to go above and beyond to keep me safe! 💜

very knowledgeable, always willing to clean the grill for me when I come in with no fuss!!!! love this place!!

being 14 years old and gluten free I enjoyed the noodles and drinks!

Tasty food, we love date night here once and a while! GF option is rice noodles then veggies and meat and sauces. They will clean the grill and separate your food from others if you make them aware of a gluten allergy.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

From start to finish the care I received was absolutely phenomenal! Veggies were separate from meats and noodles. Crab has gluten but we know that so don’t get that or the noodles. They gave me a designated bowl to collect my items and placed bars around my food after literally scrubbing the grill. I had my rice to mix at the table and even got seconds!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Great food. Didn’t get sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They have great protocols set up for allergies. They were happy to grab fresh bins of ingredients out of the back for us. My only hesitation was that all the sauces were out in one area together. If they had the GF sauces set to one side together, it would definitely have made me feel better. None of us got sick, but next time I will probably ask if there are new sauces in their chill room.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

Hi Hot is a great way to fill up if you like stir-fry. They have rice noodles, fresh meats and veggies and lots of sauce options that are gluten free. Everything is labeled with allergen warnings as well as gluten-free. If you let them know you are a gluten-free customer they will clean the grill and generously keep other foods away from yours as it cooks.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free