Five Guys

4 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

8249 W Ridgewood Dr
Parma, OH 44129

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


It’s hit or miss with their training on procedures. My husband watches them and has had to tell them twice that something they’d done would contaminate the food. Both times they apologized, threw it out and started again. They’re not perfect but willing to learn.

Updated 4 years ago read full review

Overall Rating

Review


Got sick last 2 times I ate there, will not return

Celiac friendly?

No

Updated 6 years ago read full review

Celiac

Overall Rating

Review


I watched a cook arrange burger buns on the flattop, then -- WITHOUT CHANGING HIS GLOVES -- walk over to the friers, lift a basket, break a French fry to test its doneness, put the broken fry back into the basket, and put the basket back down into the oil.

I asked if that was normal. He said that they aren't required to change gloves to check the fries. These French fries are GLUTEN CONTAMINATED.

Celiac friendly?

No

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

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More Reviews


Celiac

Overall Rating

Review


good burgers they wrap in lettuce and the fries are gluten free

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Overall Rating

Review


Super yummy! I've eaten here three times and did not get sick! Let them know it's an allergy and they will change their gloves. The fries are gluten free. And all of their shakes except the Oreo that go into the Oreo shakes are gluten free. However, I'm cautious with getting shakes here because they use the same machine for all the shakes. And of course oreo is their most popular. Lol.

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


A favorite location of ours - they always thoughtfully ask if our "no bun" request is preference or allergy, and the Burgers are cooked on a separate grill from where the buns are toasted.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Celiac

Overall Rating

Review


This has been one of best places to go to since I found out I had Celiac. Their food is delicious, I can have all of their burgers in a bowl or lettuce rap and they have a dedicated frier. It's one of the few places I can get french fries, you can request a glove change by simply telling them you have an allergy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


My mom and I (both celiac) at at this restaurant on our way to and from the UP. Both times the staff was very careful about our allergies, making sure to change gloves and keeping who worked on our food to a limited number to avoid cross contamination. We are both very sensitive and had no issues.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Went here today. Ordered little cheeseburger in lettuce. Told them we have a gluten allergy and they provided a separate bag and used new gloves to prepare the burger.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info