Five Guys

6 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

1237 S.O.M. Center Rd.
Mayfield Heights, OH 44124

Most Recent Reviews


Celiac

Overall Rating

Review


My celiac daughter loves fries so we stopped in. The team was so incredibly helpful. We asked about the hot dogs, they checked both the allergen list and confirmed on the hotdog packaging, everything was served in a separate container. It’s just so appreciated when people are willing to answer questions and be extra careful. Plus, the fries are amazing and they have the smart coke machine with a million options.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

Overall Rating

Review


Once I asked about gluten free items, the cashier asked if it’s for a gluten allergy. He immediately informed the kitchen and reminded them to change gloves. I got my burger in a lettuce wrap. I was handed my burger in a separate bag. The worker made sure I knew which bag was for the allergy. All staff seemed well informed about allergies and were proactive in taking precautions. Felt very safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
Updated 3 years ago read full review

Celiac

Overall Rating

Review


Always change gloves before making my burger. My burger is packed in a separate bag. They do a great job!

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


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More Reviews


Celiac

Overall Rating

Review


This place is amazing. They made my burger in a lettuce wrap instead of a bun. Fries are super and not fried with anything else. And now they have milkshakes too! And uber eats delivers. What more could anyone want??

Celiac friendly?

Yes

Updated 6 years ago read full review

Gluten Sensitive

Overall Rating

Review


We get fries often. Haven't tried anything else. The fry seasoning is GF

Updated 7 years ago read full review

Overall Rating

Review


told the manager about the gf allergy he quickly smiled and assured me he would make sure I would be ok. he instructed the cook what it was I needed and the lady changed gloves right away.

Updated 10 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


My mom and I (both celiac) at at this restaurant on our way to and from the UP. Both times the staff was very careful about our allergies, making sure to change gloves and keeping who worked on our food to a limited number to avoid cross contamination. We are both very sensitive and had no issues.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Went here today. Ordered little cheeseburger in lettuce. Told them we have a gluten allergy and they provided a separate bag and used new gloves to prepare the burger.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Great place & celiac safe!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Delicious cheeseburger bowl and fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info