Five Guys

5 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

1326 Central Ave
Charlotte, NC 28205

Most Recent Reviews


Celiac

Overall Rating

Review


Very helpful. Took extra precautions to safely prepare my food.

Safety


Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


They wrote allergy on the ticket, and I saw the lady who took my order tell the man making the burgers that we had an allergy. My Celiac son didn't get sick. The food was great too!

Updated 5 years ago read full review

Celiac

Overall Rating

Review


These guys were so awesome, even gave me extra fries for free

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have dedicated kitchen space
  • Reported to have a dedicated fryer
  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


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More Reviews


Celiac

Overall Rating

Review


Extremely knowledgeable about all allergies, not just gluten. Can do a burger in a lettuce wrap or a bowl. Safe and delicious!!

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Let them know you've got an allergy and they're very accommodating. Nicest Five Guys we have been to. We keep it simple & they get ingredients from the back to limit cross contamination.

Celiac friendly?

Yes

Updated 6 years ago read full review

Reviews of this Chain

Overall Rating

Review


The cashier was very kind, and pointed out how the fries were in their own dedicated fryers and far away from the grill where they toast bread. They also had containers where you can make a bowl. I put beef, mushrooms and green peppers with ketchup in mine and fries. Taste was good, and measures were pretty good. Could there be CC? Possibly, but pretty good for a chain in the south.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Symptomatic Celiac

Overall Rating

Review


You can get any burger in a bowl or in a lettuce wrap. There fries are naturally gluten free and the only thing fried in the fryer.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Are there last night. Took my allergy seriously. The cashier (who I think was also the manager) made sure the cooks knew to change gloves. He even moved my foil bowl to the fry table until the patty was ready. He knew what celiac disease was and how to keep me safe. Very impressed! Eat here with ease.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Symptomatic Celiac

Overall Rating

Review


They were extra careful when k mentioned celiac. Gloves changed, new area to make my lettuce wrap burger and it came flagged. Only fries go in fryer

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

Other


Other Characteristics
  • Good for dairy-free
Celiac

Overall Rating

Review


As of 5/9/24…. Currently under construction but usually these are great places to go (get a lettuce wrap or bowl and tell them you have an “allergy” and they will be careful and change gloves). They only fry fries so they are safe. Hope they are back soon!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info