Staff was very responsive towards my request, I did have to explain which is totally normal, and the man taking my order had yelled out to everyone to clean their hands and change gloves which was very nice. Everything was great, I did have a small reaction but I think it was a cross contamination between my husbands and my food. Overall I’d love to eat there again 😀
Yes
This is one of the better five guys I've been to. The shift manager reminds employees to change gloves and not touch other orders until mine was completed. I never usually have a problem but another location closer to the strip gave me a lettuce wrap with bun crumbs all over it (they fixed it and were nice about it, but I had to explain CC to them). I usually order a burger with lettuce wrap and Cajun fries. Love that five guys is always available as a safe option when travelling
Yes
At first the server was unsure about a gluten allergy, so he grabbed a more experienced worker to talk to me. That man was so kind and explained their allergy protocol to me very well. He took the time to explain how everything is prepared and gave me an ingredient list/allergy menu to look at as well! They also have an allergy button at the register and take the proper precautions; changing gloves and separate from other meals etc.
My mom and I (both celiac) at at this restaurant on our way to and from the UP. Both times the staff was very careful about our allergies, making sure to change gloves and keeping who worked on our food to a limited number to avoid cross contamination. We are both very sensitive and had no issues.
— Very
— Some
— Good
Went here today. Ordered little cheeseburger in lettuce. Told them we have a gluten allergy and they provided a separate bag and used new gloves to prepare the burger.
— Very
— No gluten-free information on the menu
— Some
— Good
Great place & celiac safe!
— Very
— Most/All
— Excellent
— Very
— Most/All
— Excellent
Delicious cheeseburger bowl and fries.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent