Stopped here for lunch while traveling through the area. I asked the first person to change their gloves. They didn’t understand, but another employee helped explain. I had to ask the next employee down the line let the first person continue to add the toppings. There was much confusion about this. I guess it was ok in the end because I didn’t get sick. But I wouldn’t recommend this location. The rice tasted different and they were completely out of ice. Warm soda topped off a pretty frustrating experience.
— Not at all
— Not Much
— Below Average
I wound up not eating here because they would have had to change out every bin of food. The spoons touched every tortilla that went through making everything contaminated. What a bummer!
No
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Bad experience today with a young girl working the tortilla warmer. After informing her of my Celiac disease, and asking if they wouldn't mind changing gloves, she proceeded to put a new pair on while laying one of the gloves on a flour tortilla. Obviously not well trained on cross contamination. Needless to say I got sick on this visit.
No
Awesome helpful staff. They were willing to wash their hands, put on fresh gloves and get out a fresh bin of lettuce. All with a smile.
— Very
Chipotle offer Mexican Grill food served from a walk up line. Most food is GF except for the burritos. The tortilla chips are GF. So, be mindful of the cross contamination. They also change their gloves. The food was good.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
I asked the front manager if I could get stuff from the back and she was passive aggressive the whole time about serving me. Eventually I told her I was okay not to get anything and she was verbally relieved. It was very upsetting and overwhelming going there. It made me feel like a huge inconvenience.
— Not at all
— Not Much/None
— Poor
all offerings seem to be gluten free. I can always eat here safely.
They were so good with us! We asked them to change their gloves which they did. Felt very comfortable here!
— Very
— Most/All
— Excellent