Ordered a bowl and told them straight away- for someone with Celiac. The employee was new, I think, but he changed his gloves and washed his hands thoroughly in front of me and then asked for help. The girl came over and asked him if he knew what to do for Celiac. He said no, but she told him to remove and replace all spoons for the order and she thoroughly cleaned down the counter before the bowl was prepped. They also got fresh lettuce from the back. I was very impressed overall with the protocol at essentially a fast food place.
— Somewhat
— Most/All
— Excellent
Staff was awesome! Washed hands, changed gloves and spoons, got some items from separate bins. (Granted they were not that busy at that time, so that was good, but it was still very much appreciated!)
Yes
We just moved here and my son has celiac. We have eaten here several times with no issues. The staff is always super friendly and very educated on what to do. They change gloves, spoons, cheese, lettuce, etc.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Excellent for a fast food option and healthier.
Love their bowls, everything is GF
Awesome service. Very friendly!!
— Very
Chipotle offer Mexican Grill food served from a walk up line. Most food is GF except for the burritos. The tortilla chips are GF. So, be mindful of the cross contamination. They also change their gloves. The food was good.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
I asked the front manager if I could get stuff from the back and she was passive aggressive the whole time about serving me. Eventually I told her I was okay not to get anything and she was verbally relieved. It was very upsetting and overwhelming going there. It made me feel like a huge inconvenience.
— Not at all
— Not Much/None
— Poor
all offerings seem to be gluten free. I can always eat here safely.
They were so good with us! We asked them to change their gloves which they did. Felt very comfortable here!
— Very
— Most/All
— Excellent