Initially I thought this place was okay to eat from as one employee said they would take precautions, however after eating I felt like garbage and was in pain through the following morning. I thought it may had been something I had for breakfast because I went out with friends earlier that day so I returned to blaze and notified them I’d need them to avoid cross contamination and the other employee asked if it was an all very or celiac and proceeded to tell me not to spend my money at any blaze restaurant as all ingredients are cross contaminated due to the fact that the spoon they use to dip into sauce and topping has touched pizza with gluten crust. Be careful because initially it seems like they do enough as they use a barrier when it goes into the oven and they use a different cutter but cross contamination is there regardless :(
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
They always do glove changes for my two celiac kids. One has a dairy allergy too and they have never gotten sick!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Typically staff will comply with a glove change and use separate utensils and ingredients from below, but I've had a couple of instances where I've communicated my intolerance and staff have looked me in the face and asked "Is it ok if I don't actually accommodate" or "do you actually need this"? Needless to say, I got sick. More recently even when they followed protocol I still got glutenated.
— Not very
— Gluten-free items are marked on the main menu
— Most/All
— Good
Good experience here - person who took order made the person who made my GF crust pizza change gloves, and they used a special mat under the pizza in the oven. But of course he had the usual “we cannot guarantee …” disclaimer. No GF dessert options though.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Don’t trust this place!!!! SO MUCH CROSS CONTAMINATION it’s a nightmare. And if you tell them it’s an allergy: prepare for a staff temper tantrum. Unreal. I threw my pizza away rather than risk getting sick.
— Not at all
— Not Much/None
— Poor
Pizza was great however, cross contamination has me nervous. I saw the employee handling regular dough hand the gal that was going to make my GF pizza the black liner. I called it out and asked to please have a glove change with a new liner. They did it with no questions asked. Gal got sauce from a different area. All seemed great. Then the employee that got my pizza out of the oven placed my pizza down. When he moved it the black liner wasn't completely covering the table where part of my pizza was placed. Unfortunately, I will be the next test subject of possible cross contamination at Blaze Pizza.
— Somewhat
— Some
— Excellent